Supplier Xchange Benefits and Features

Features

The SupplierXchange system has:

• "Best of breed" open source technology
• An advanced internal framework enables easy integration with other systems
• Intuitive workflow processes that are supported by rules
• Intelligent risk management of supplier compliance
• Strong support from Service Central with an ability to immediately mobilise and implement an integration
• Flexibility in terms of available license and partnering arrangements

Benefits

Reduced Cost

• Business-to-Business interactions produce cost saves through reduced staff numbers
• The system does the work of the existing staff
• There are no unproductive operational workarounds
• There is no downtime from staff transferring information between systems
• There are less phone calls required to customers and suppliers
• There is no searching through lists and schedules to find an appropriate supplier
• There is no searching for authorities to match invoices

Enhanced Quality

• The system ensures that suppliers have all of their insurance cover and licenses up to date prior to any engagement
• Delivery status updates are available to the Insurer in real time
• Suppliers become very loyal and supportive as they enjoy the benefits of communication using modern technology
• Customers can also receive and enter communication using an internet console

Enhanced Time

• Business-to-Business interactions save time by reducing the number of manual tasks done by claims staff
• Supplier opportunities are able to be lodged more quickly
• Quotes can be received, assessed and authorised more quickly
• Supply can be scheduled and commenced more quickly
• Invoices are received and approved for payment more quickly
• Claims are finalised and closed more quickly